Terms & Conditions

Terms & Conditions (Effective 2/12/2026)

Business Sales

GetPipe primarily serves commercial and industrial customers. We may review, limit, or refuse orders at our discretion, including to prevent fraud, pricing abuse, or unauthorized purchasing activity.

Pricing, Quotes & Order Acceptance

Prices are subject to change without notice. Quotes (if provided) are valid only for the stated time period. Orders are not binding until accepted by GetPipe. If a price, description, availability, freight charge, tax, or other information is incorrect due to a typographical, system, or supplier error, we reserve the right to correct the issue, cancel the order, or contact you for approval prior to shipment.

Payment Terms

Accepted payment methods may include credit card, ACH, wire transfer, and approved net terms accounts. Net terms and credit privileges are subject to review and approval and may be modified or revoked at any time. Past-due accounts may be placed on hold, sent to collections, and may be subject to interest or fees as permitted by law.

Shipping, Freight & Risk of Loss

Shipping and delivery timelines are estimates and not guaranteed. Some orders may ship in multiple packages or multiple shipments. Freight shipments may require commercial delivery access and additional handling time. Residential freight deliveries may require additional services (including liftgate) and may incur additional charges. Risk of loss transfers to the customer upon carrier pickup.

Returns

Returns are governed by our Return Policy and processed through our designated Return Center. Certain items are non-returnable, including (without limitation) special orders, custom-cut material, installed or used items, and clearance items. Restocking fees and return shipping costs may apply.

Warranties

Products are sold “AS IS” unless otherwise stated. Manufacturer warranties may apply. To the fullest extent permitted by law, GetPipe disclaims all implied warranties, including merchantability and fitness for a particular purpose.

Limitation of Liability

To the fullest extent permitted by law, GetPipe is not liable for any incidental, indirect, special, consequential, or punitive damages. GetPipe’s total liability for any claim shall not exceed the amount paid for the product(s) giving rise to the claim. Industrial products must be installed and used by qualified professionals.

Account Security & Site Use

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. We may suspend or terminate access for misuse, fraud, policy violations, or non-payment. You agree not to misuse the Site, attempt unauthorized access, or interfere with Site operations.

Arbitration & Class Action Waiver

Any dispute arising out of or relating to the Site, these Terms, or the sale of goods shall be resolved by binding arbitration in the State of Iowa, unless prohibited by law. Each party waives the right to participate in a class action or class arbitration.

Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.