Shipping

Shipping Policy

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Free Shipping & Freight Notice
Qualifying online orders with a net merchandise value of $99 or more receive FREE UPS Ground Shipping within the 48 contiguous U.S. states when the shipment weighs less than 105 lbs. and does not contain products that require freight service.
Standard free shipping does not apply to shipments weighing 105 lbs. or more, LTL freight, pipe, tubing, coils, excessive-length products, other freight-required items, or expedited shipping services.
$8,000+ Order Benefit: When the total net merchandise value of all products in the cart is $8,000 or more, the entire order qualifies for FREE SHIPPING, including freight items, pipe, tubing, coils, excessive-length products, and shipments weighing 105 lbs. or more.

Before You Checkout

The fastest answers to the questions that usually affect shipping cost, delivery timing, and freight expectations.
Free shipping threshold
Orders of $99 or more ship free within the 48 contiguous U.S. states when they ship by standard ground service, weigh less than 105 lbs., and do not contain freight-required products.
Freight exclusions
Shipments weighing 105 lbs. or more, LTL freight, pipe, tubing, coils, excessive-length products, other freight-required items, and expedited services are excluded unless the cart reaches $8,000 or more in net merchandise value.
Same-day target
Most orders are targeted to ship the same day when received before the 2:00 PM CST cutoff, Monday through Friday.

Shipping Policy Details

Everything you need to know about how orders ship, what qualifies for free shipping, and how delivery is handled.
Free Shipping on Qualifying Orders of $99 or More

Qualifying orders with a net merchandise value of $99 or more receive free standard ground shipping within the 48 contiguous U.S. states when the total shipment weighs less than 105 lbs. and does not contain products that require freight service.

The standard $99 free shipping offer does not apply to shipments weighing 105 lbs. or more, LTL (Less Than Truckload) freight shipments, pipe, tubing, coils, excessive-length products, or any other item that requires freight service. Expedited shipping services are also excluded.

$8,000 Free Shipping Override: When the total net merchandise value of all products in the cart is $8,000 or more, the entire order qualifies for free shipping. This includes LTL freight items, pipe, tubing, coils, excessive-length products, and shipments weighing 105 lbs. or more.

Free shipping is automatically applied at checkout when the order qualifies.

Shipping Information

We strive to ship most products on the same day. If there is any delay or issue with product availability, we will promptly contact you by email with the updated lead time.

Certain products have restrictions and cannot be shipped to residential addresses because of weight and/or dimensions. Orders exceeding 105 lbs. must be shipped via LTL, and the recipient must have a receiving dock or the ability to unload with a forklift.

If liftgate service is required, we will contact you before shipment to confirm any additional charges for unloading. If we are unable to reach an agreement, we will cancel your order and issue a full refund.

Shipping rates for many items are based on weight, which can be found on each product’s detail page. To comply with shipping company policies, weights are rounded up to the nearest full pound.

Shipping Lead Times

Orders are shipped Monday through Friday, excluding weekends and national holidays. The cut-off time for same-day processing and shipping is 2:00 PM CST. If the order is received after the cut-off time, it will be processed the following business day.

Once the carrier picks up your package, delivery delays or transit issues are outside of our direct control. UPS does not deliver on weekends or national holidays unless a specific premium service is selected where available.

Some items may ship directly from the manufacturer’s warehouse, which could result in a delay of 24–48 hours before tracking information becomes available after the order is processed.

Expedited Shipping Options
  • Next Day Air: Orders shipped via Next Day Air will arrive the next business day, provided they are shipped Monday through Friday. Orders placed on Friday before 2:00 PM CST are typically delivered on Monday, not Saturday.
  • UPS 2nd Day Air: Orders shipped via 2nd Day Air will generally arrive within two business days depending on delivery location, timing of the order, and business-day availability.
Shipping Address Information

UPS does not deliver to P.O. Boxes. All shipping addresses must include a street address, city, state, and postal code. If special instructions are needed, please provide them during checkout in the notes section.

Once your order has been processed and/or shipped, it cannot be modified.

Customers are responsible for ensuring the accuracy of the shipping information, including matching the postal code with the address provided. If UPS is unable to deliver due to an incorrect address, the customer will be responsible for any additional shipping costs to return and reship the package. If the customer chooses not to have the package reshipped, our standard return policy will apply, including a 25% restocking fee.

Quick Policy Summary

The biggest details customers usually want before checkout.

Free Shipping

Orders of $99 or more ship free within the 48 contiguous U.S. states when they ship by standard ground service, weigh less than 105 lbs., and do not contain freight-required products. LTL freight, pipe, tubing, coils, excessive-length items, and other freight-required products are excluded unless the cart reaches $8,000 or more in net merchandise value. Expedited services are excluded.

Best ways to get help

This page should help customers move forward instead of leaving with unanswered shipping questions.

Keep in mind

  • Orders placed after 2:00 PM CST process the next business day.
  • Shipments weighing 105 lbs. or more require freight service unless the order qualifies for the $8,000 free shipping override.
  • Residential freight deliveries may require additional coordination.
  • Incorrect shipping addresses can result in added return and reship charges.
Need something not listed online? Visit Quick Support to upload an RFQ or PO and our team will help review it.