Privacy Policy

Privacy Policy (Effective 2/12/2026)

This Privacy Policy describes how GetPipe.com (“GetPipe,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you visit or make a purchase from www.getpipe.com. It applies to visitors, customers, account holders, and business applicants.

Information We Collect
Information you provide: Name and company information, billing and shipping addresses, email, phone number, tax exemption documentation, credit references, purchase orders, uploaded files, account registration details, and communications with our team.
Automatically collected: IP address, browser and device data, referring URLs, pages visited, cookies, and similar technologies.
SMS communications: If you opt in to SMS notifications, we collect your mobile number to send order and shipping updates. Message and data rates may apply. You may opt out at any time.
How We Use Information
Information is used to process and fulfill orders, provide customer support, evaluate credit applications and net terms, prevent fraud and unauthorized transactions, send order and shipping communications, improve site performance, comply with legal obligations, and enforce our Terms & Conditions. We do not sell personal information.
Sharing & Processing
Information may be shared with shipping carriers, freight providers, payment processors, ERP and order management systems, service providers, and legal authorities when required. We share only what is necessary to complete transactions or comply with law. Payment information is processed by third-party providers; we do not store full credit card details.
Security & Retention
We implement reasonable administrative, technical, and physical safeguards to protect information; however, no internet transmission is completely secure. Records are retained as required for accounting, tax, compliance, and operational purposes.
Governing Law
This Policy is governed by the laws of the State of Iowa.
Contact
Email: sales@getpipe.com
Phone: 1-800-410-4625
Monday–Friday, 7:00 a.m. – 4:30 p.m. CST