GetPipe.com

This Privacy Policy explains how we collect, use, protect, and share information when you visit GetPipe.com, create an account, or do business with us.

Last Updated: [Insert Date]

By using GetPipe.com, you agree to the practices described in this Privacy Policy.

Information you provide: This may include your name, company name, job title, email address, phone number, billing/shipping addresses, account credentials, purchase orders, credit references, application documents, and other business-related information you submit to us.

Information collected automatically: We may collect technical data such as IP address, device and browser information, pages viewed, time spent on pages, and referral sources to help operate, secure, and improve our website.

We use information to process and fulfill orders, manage customer accounts, review applications for special pricing or partner programs, provide customer support, communicate order/account updates, improve website performance and services, and comply with legal, tax, and accounting requirements.

We do not sell your personal information.

We use cookies and similar technologies to keep you logged in, remember preferences, analyze traffic, and improve site functionality. You can control cookies through your browser settings. Disabling cookies may affect certain features.

We may share information only as needed to operate our business, including with payment processors, shipping and freight carriers, technology/hosting providers, analytics tools, and legal authorities when required. Third parties are expected to protect information and use it only for authorized purposes.

We use reasonable administrative, technical, and physical safeguards designed to protect your information. Payment details are handled through secure, encrypted third-party providers. No system is 100% secure, but we continuously work to protect your data.

Business accounts may allow multiple authorized users. Account administrators may have access to shared account information and activity. Documents submitted for account setup (such as purchase orders or credit references) are used solely for account setup and order processing.

We retain information as long as necessary to fulfill orders, maintain customer accounts, comply with legal obligations, and support legitimate business operations. When data is no longer needed, it is securely deleted or anonymized.

You may request access to or correction of your account information, update your contact details, or request account closure by contacting us. Certain information may be retained if required by law or for legitimate business purposes.

If you provide a phone number, GetPipe.com may contact you via SMS/text or voice for transactional, account-related, service, and support communications (for example: order updates, delivery coordination, account verification, or responding to your requests). These communications may be sent using service providers such as Twilio.

Opt-out: You can opt out of SMS messages at any time by replying STOP. You may receive a confirmation message. Message and data rates may apply depending on your carrier. If you need help, reply HELP or contact us using the information below.

We do not sell phone numbers or personal contact details. We share contact information only with service providers as necessary to deliver communications and operate our services.

GetPipe.com is intended for business and professional use. We do not knowingly collect information from individuals under 18.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the site means you accept the updated policy.

GetPipe.com
Email: sales@getpipe.com
Phone: 1-800-410-4625